Housing & Support Worker

Job Title:                          Housing & Support Worker

Responsible to:              Support Coordinator

Responsible for:            No Direct Reports

Hours of Work:              35 hrs per week on a rota which includes days, early
                                         evenings, and occasional weekends (nights NOT
                                         included)
                                         Required to be on out of hours on-call rota to cover
                                         evening and weekends.

Location:                        Durham

Salary and Benefits:     £24,313 (+ On Call Supplement)

• 30 days annual leave inclusive of Bank Holidays (+ 1 day per year of
service accrued up to 38 days)
• Day off for your Birthday
• Well-Being Day Off
• Company Pension Scheme
• Staff Discounts on Goods & Services through Bright HR
• Employee Assistance Programme
• Staff Well-Being Meals
• Funded Training Opportunities

Closing date:                  Midday 08/11/2024

Interviews:                      w/c 18/11/2024

Start Date:                      On completion of pre-employment checks (Enhanced DBS)

About the role….

We have an exciting opportunity for you to join our team as a Housing & Support
Worker, where empowering individuals living in our supported accommodation will be
at the heart of what you do. 

The successful candidate would work across all DASH supported housing projects,
but primarily within our women’s 24/7 Supported Housing Service, based in the
Durham area. You will be responsible day to day for providing advocacy, impactful
support and enhanced housing management to residents with mid to high, multiple
needs including mental and physical health issues, history of DV, substance
dependency and housing related support needs. 

You will be focussed on helping our residents to build on their strengths, overcome
problems and support them to move towards a more independent lifestyle. You’ll do
this through your care, respect, empathy, and commitment to creating and delivering
tailored, personalised support plans, and multi-agency working.

Maintaining a safe and secure environment is key, this may see you dealing with
emergency situations and so you will work within H&S procedures especially regarding
residents’ Risk Assessments, Safeguarding, and Lone Working.

About you….

You will be passionate about providing tailored support according to our residents’
individual needs, applying the principles of Strengths-Based and Trauma Informed
Care.

You will have experience of support work or social care, and a knowledge and
understanding of mental health issues and behaviours that challenge. 

You will be an excellent communicator and advocate on behalf of our residents,
working collaboratively with other agencies to gain best outcomes.

You will be proficient in the use of IT including CRMs, email and web-based
applications.

Resilience is key, you will have the ability to stay calm under pressure and work on
your own initiative whilst maintaining personal and professional boundaries.

You will have the ability to work within policies, procedures, and regulations, including
Safeguarding and Lone Working. You will need to undertake an Enhanced Disclosure
and Barring Service check – paid for by us of course!

You will possess a full UK driving licence and have access to your own personal
transport.

About us….

At DASH we believe that everyone, regardless of circumstances, should have a
fundamental right to a place of shelter, and help to rebuild their life.

We have been making a positive intervention on single homelessness since 1972. We
do this through the provision of supported housing and enhanced management
services for individuals with multiple disadvantages, who are in housing need.

As an inclusive employer and a local charity, we aim to reflect the communities we
serve in order to drive the right employee, resident and charity outcomes. We
encourage applications from candidates from a variety of backgrounds and life
experiences.

We ask for a flexible approach to help us provide 24/7 support to our residents, this
may include occasional evenings/weekends and covering out of hours on-call. We can
offer you an incredibly fulfilling role, the chance to be part of a fantastic team and make
a real difference to the lives of our residents and the communities we serve.

To apply please email a covering letter outlining your suitability for the role and
why you wish to apply, along with your up to date CV to:
email@dashorg.co.uk