Everyone in for good – update on rough sleepers
November 3, 2020
Salary: £20,359 P.A.
Hours: 35 hours per week on a 24/7 shift rota basis – including occasional weekend and night shift working
Closing date: Noon Monday 13th March
Interview date: Tuesday 21st March (provisional)
About us….
At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.
We have been making a positive interventions on single homelessness since 1972, part of what we do is through a project specifically for vulnerable women facing multiple complex needs.
About the role….
If you would like to make a real difference we have an opening for an Accommodation Worker to join our team.
Each day is different in this role, you’ll maintain a safe and supportive environment keeping the residents, in this case within our project for vulnerable women, at the very heart of what you do.
As an Accommodation Worker you’ll undertake a variety of housing management duties from being the initial point of contact for occupants, to agreeing inventory, supporting with benefits claims and ensuring the areas are clean and ready for occupation.
Maintaining a safe and secure environment is key, this may even see you dealing with emergency situations.
You will have the opportunity to work closely with our women, really helping them to build on their strengths, overcome problems and support them to move towards a more independent lifestyle. You’ll do this through your respect, empathy and commitment.
About you….
As a natural communicator with excellent interpersonal skills, you will have a practical and non-judgemental approach.
Resilience is key, you will thrive under pressure and enjoy the variation of working with a challenging client group.
You will have the ability to work within policies, procedures and regulations, any knowledge of the benefits system would be an advantage.
We ask for a flexible approach to help us provide 24/7 support to our residents, you can expect shifts on a rota basis, this may include occasional weekend or nightshift patterns.
In return we can offer you an incredibly fulfilling role and the chance to be part of a fantastic team with support on hand to help you develop.
An enhanced Disclosure and Barring Service Check will be required.
To apply please send your current CV along with a covering letter explaining why you are applying, what interests you about the role and the project and what skills and experience you believe you have that would benefit DASH to email@dashorg.co.uk or ring 0191 3845073 if you have an questions.
How to apply for a position
Please see individual positions for the application process. If applicable – ensure you first read all of the information which is included in the application pack before applying.
Return any relevant documents by email to email@dashorg.co.uk, or by post to: DASH, Hudson House, Gort Place, Gilesgate, Durham DH1 1EY.
As an equal opportunities employer, we welcome applicants from all sections of the community.
See the latest vacancies below.
Role and responsibilities of Board Members
The role of the Board is to ensure the strategic direction of the company, to ensure safe stewardship of the company, to ensure effective governance and to monitor the overall processes that the company operates in its business.
In pursuance of these roles, a Board member will;
Would you like to contribute to the important work DASH does?
Do you have skills and experience which will help DASH to prosper?
Do you have a few hours a month to work with our trustees and staff management team to strengthen DASH and provide a sustainable future for the charity?
If so, we would really like to hear from you.
Please contact us on 0191 3845073 for more information or submit an online application via this link: Volunteer Application Form
Responsible to: Support Coordinator
Responsible for: No Direct Reports
Hours of Work: 35 hrs per week on a rota which includes days, early
evenings, and occasional weekends (nights NOT
included)
Required to be on out of hours on-call rota to cover occasional evening and weekends.
Location: Durham
Salary and Benefits: £24,313 (+On Call Supplement)
Closing date: Midday 08/11/2024
Interviews: w/c 18/11/2024
Start Date: On completion of pre-employment checks including Enhanced DBS
About the role….
We have an exciting opportunity for you to join our team as a Housing & Support
Worker, where empowering individuals living in our supported accommodation will be
at the heart of what you do.
The successful candidate would work across all DASH supported housing projects,
but primarily within our women’s 24/7 Supported Housing Service, based in the
Durham area. You will be responsible day to day for providing advocacy, impactful
support and enhanced housing management to residents with mid to high, multiple
needs including mental and physical health issues, history of DV, substance
dependency and housing related support needs.
You will be focussed on helping our residents to build on their strengths, overcome
problems and support them to move towards a more independent lifestyle. You’ll do
this through your care, respect, empathy, and commitment to creating and delivering
tailored, personalised support plans, and multi-agency working.
Maintaining a safe and secure environment is key, this may see you dealing with
emergency situations and so you will work within H&S procedures especially regarding
residents’ Risk Assessments, Safeguarding, and Lone Working.
About you….
You will be passionate about providing tailored support according to our residents’
individual needs, applying the principles of Strengths-Based and Trauma Informed
Care.
You will have experience of support work or social care, and a knowledge and
understanding of mental health issues and behaviours that challenge.
You will be an excellent communicator and advocate on behalf of our residents,
working collaboratively with other agencies to gain best outcomes.
You will be proficient in the use of IT including CRMs, email and web-based
applications.
Resilience is key, you will have the ability to stay calm under pressure and work on
your own initiative whilst maintaining personal and professional boundaries.
You will have the ability to work within policies, procedures, and regulations, including
Safeguarding and Lone Working. You will need to undertake an Enhanced Disclosure
and Barring Service check – paid for by us of course!
You will possess a full UK driving licence and have access to your own personal
transport.
About us….
At DASH we believe that everyone, regardless of circumstances, should have a
fundamental right to a place of shelter, and help to rebuild their life.
We have been making a positive intervention on single homelessness since 1972. We
do this through the provision of supported housing and enhanced management
services for individuals with multiple disadvantages, who are in housing need.
As an inclusive employer and a local charity, we aim to reflect the communities we
serve in order to drive the right employee, resident and charity outcomes. We
encourage applications from candidates from a variety of backgrounds and life
experiences.
We ask for a flexible approach to help us provide 24/7 support to our residents, this
may include occasional evenings/weekends and covering out of hours on-call. We can
offer you an incredibly fulfilling role, the chance to be part of a fantastic team and make
a real difference to the lives of our residents and the communities we serve.
To apply please email a covering letter outlining your suitability for the role and
why you wish to apply, along with your up to date CV to:
email@dashorg.co.uk
The following documents are available to view/download:
Responsible to: Finance & Admin Manager
Responsible for: No Direct Reports
Hours of Work: Part-time 21 hrs per week, with occasional evening work required.
Location: Hybrid Working including from home and office based,
primarily in Annfield Plain, with travel to other locations if
needed.
Salary and Benefits: £29,500 (Full-Time Equivalent)
Flexible working arrangements, competitive salary and
benefits package, including pension contributions and
annual leave entitlement, Birthday off and Well-being Day,
Employee Assistance Programme and staff discounts on
goods and services.
Closing date: Midday 13/11/2024
Interviews: w/c 18/11/2024
Start Date: TBC
About the role….
We have an exciting opening on our staff team for a part-time Human Resources
Facilitator, where enhancing employee relations and developing our people and
culture will be at the heart of what you do.
The HR Facilitator will play a key role in managing and supporting the human
resources functions of DASH. The successful candidate will be responsible for
recruitment, employee relations, policy development, and compliance with
employment laws. This position requires a proactive and compassionate individual
who can foster a positive working environment and contribute to the overall mission of our small but growing charity.
Main Duties and Responsibilities
Recruitment and Onboarding
• Develop and implement recruitment strategies to attract suitable candidates.
• Manage the recruitment process, including job postings, candidate screening,
and interviewing.
• Coordinate and conduct new employee orientations and onboarding processes.
• Maintain accurate and up-to-date employee records, including through our
web-based platform.
Employee Relations
• Provide support and guidance to employees on HR-related issues and
concerns.
• Facilitate conflict resolution and mediation between employees when
necessary.
• Promote a positive and inclusive work environment through regular
engagement and communication.
• Organise and oversee employee recognition programs and initiatives.
• Monitor and advise on sickness absence.
• Complete exit interviews with outgoing staff.
Employee Relations
• Provide support and guidance to employees on HR-related issues and
concerns.
• Facilitate conflict resolution and mediation between employees when
necessary.
• Promote a positive and inclusive work environment through regular
engagement and communication.
• Organise and oversee employee recognition programs and initiatives.
• Monitor and advise on sickness absence.
• Complete exit interviews with outgoing staff.
Policy Development and Compliance
• Develop, review, and update HR policies and procedures to ensure compliance
with UK employment laws and regulations.
• Ensure all HR activities are conducted in accordance with legal and ethical
standards.
• Keep abreast of changes in employment law and implement necessary updates
to policies and procedures.
• Conduct regular audits of HR practices to ensure compliance and identify areas
for improvement.
Training and Development
• Identify training needs and coordinate professional development opportunities
for staff.
• Develop and deliver training sessions on various HR topics, including diversity
and inclusion, health and safety, and performance management.
• Support managers in the development and implementation of individual
development plans for employees.
Performance Management
• Oversee the performance appraisal process, ensuring timely and constructive
feedback is provided to employees.
• Assist managers with setting performance goals and conducting regular
performance reviews.
• Implement performance improvement plans for underperforming employees
and monitor progress.
About you….
You will have a bachelor’s degree in human resources, business administration or
related field OR equivalent work experience.
You will have at least 3 years of experience in a HR role, preferably within the charity
sector, and a strong knowledge of UK employment laws and regulations.
You will be proficient in the use of Microsoft Office Suite and HR software and the
ability to handle confidential information with integrity and discretion.
You will have excellent communication and interpersonal skills, strong organisational
and time management skills and the ability to work independently or part of a team.
Your personal attributes will include:
• Empathy and compassion
• A commitment to the mission and values of DASH
• Proactiveness and a solution-oriented mindset
• The ability to work in a fast-paced and dynamic environment
• Strong ethical standards and professionalism
About us….
At DASH we believe that everyone, regardless of circumstances, should have a
fundamental right to a place of shelter, and help to rebuild their life.
We have been making a positive intervention on single homelessness since 1972. We
do this through the delivery of supported housing services which include the provision
of accommodation, personalised support and enhanced housing management for
individuals with mid – high support needs who are homeless or at risk of
homelessness.
As an inclusive employer and a local charity, we aim to reflect the communities we
serve to drive the right employee, resident and charity outcomes. We encourage
applications from candidates from a variety of backgrounds and life experiences.
We ask for a flexible approach to help us provide 24/7 support to our residents and in
return, we can offer you an incredibly fulfilling role, the chance to be part of a fantastic
team and make a real difference to the lives of our residents and the communities we
serve.
Application Process
Interested candidates are invited to submit a cover letter and CV to
email@dashorg.co.uk. Shortlisted candidates will be contacted for an interview.
We look forward to receiving your application and learning more about how you can
contribute to our team
Responsible to: Service Manager
Responsible for: 3 Direct Reports
Hours of Work: 35 hrs per week on a rota which may include days, early, evenings and occasional weekends.
Required to be on out of hours on-call rota to cover occasional evening and weekends.
Location: Durham
Salary and Benefits: £29,500 (+On Call Supplement)
Closing date: Midday 16/08/2024
Interviews: 22/08/24 – 23/08/24
Start Date: On completion of pre-employment checks including Enhanced DBS
About the role….
We have an exciting opportunity for you to join our team as a Support Coordinator & Safeguarding Lead, where empowering individuals living in our supported accommodation will be at the heart of what you do.
Working across DASH Supported Housing projects, you will be responsible for
coordinating referrals and support within our 24/7 staffed female Aurora Project, our hospital discharge Luca Project, and our Dispersed Shared Accommodation. You will take the lead when it comes to Safeguarding and will be the Single Point Of Contact both internally and externally for all safeguarding related incidents, reporting and concerns.
You will be focussed on helping our residents to build on their strengths, overcome
problems and support them to move towards a more independent lifestyle. You’ll do
this through your care, respect, empathy, and commitment to creating and delivering
tailored, personalised support plans, and multi-agency working.
Maintaining a safe and secure environment is key, this may see you dealing with
emergency situations and so you will work within H&S procedures especially regarding Risk Assessment, Safeguarding, and Lone Working.
About you….
You will be passionate about providing tailored support according to residents’ individual needs, applying the principles of Strengths-Based and Trauma Informed Care.
You will have experience of managing safeguarding or of having delegated safeguarding duties in a relevant organisation, and of working with individuals with multiple needs, mental health issues and behaviours that challenge.
You will be a team leader who is skilled at providing mentorship, training, guidance and support to others.
You will be an excellent communicator and advocate on behalf of our residents, working collaboratively with other agencies to gain best outcomes.
You will be proficient in the use of IT including CRMs, email and web-based applications such as Microsoft 365.
Resilience is key, you will have the ability to stay calm under pressure and work on your own initiative whilst maintaining personal and professional boundaries.
You will have the ability to work within policies, procedures, and regulations, including Safeguarding and Lone Working. You will need to undertake an Enhanced Disclosure and Barring Service check – paid for by us of course!
You will possess a full UK driving licence and have access to your own personal transport.
About us….
At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.
We have been making a positive intervention on single homelessness since 1972. We do this through the provision of supported housing for individuals leaving hospital, a project specifically for women facing multiple complex needs, enhanced housing management services and the provision of affordable shared housing for homeless people and people in housing need.
As an inclusive employer and a local charity, we aim to reflect the communities we serve in order to drive the right employee, resident and charity outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences.
We ask for a flexible approach to help us provide 24/7 support to our residents, this may include occasional evenings/weekends and covering out of hours on-call.
We can offer you an incredibly fulfilling role, the chance to be part of a fantastic team and make a real difference to the lives of our residents and the communities we serve.
To apply please email a covering letter outlining your suitability for the role and why you wish to apply, along with your up to date CV to:
email@dashorg.co.uk
The following documents are available to view/download:
Job Title: Part-Time Housing & Support Worker
Responsible to: Service Manager
Responsible for: No Direct Reports
Hours of Work: 28 hrs per week on a rota which may include days, early evenings, and weekends.
Required to be on out of hours on-call rota to cover occasional evening and weekends
Location: Durham
Salary and Benefits: £19,450.39 actual 28 hours + on-call supplement where applicable (£24,313 full-time equivalent)
Closing date: Midday 09/09/2024
Interviews: w/c 09/09/2024
Start Date: TBC (Enhanced DBS required)
About the role….
We have an exciting opportunity for you to join our team as a Housing & Support Worker, where empowering individuals living in our supported accommodation will be at the heart of what you do.
Working across all our Supported Housing Services, you will be responsible for providing excellent support to our service users with mid to high needs which may include mental and physical health issues, substance dependency and housing related support needs.
You will be focussed on helping our residents to build on their strengths, overcome problems and support them to move towards a more independent lifestyle. You’ll do this through your care, respect, empathy, and commitment to creating and delivering tailored, personalised support plans, and multi-agency working.
Maintaining a safe and secure environment is key, this may see you dealing with emergency situations and so you will work within H&S procedures especially regarding Risk Assessment, Safeguarding, and Lone Working.
About you….
You will be passionate about providing tailored support according to residents’ individual needs, applying the principles of Strengths-Based and Trauma Informed Care.
You will have experience of support work or social care, and a knowledge and understanding of mental health issues and behaviours that challenge.
You will be an excellent communicator and advocate on behalf of our residents, working collaboratively with other agencies to gain best outcomes.
You will be proficient in the use of IT including CRMs, email and web-based applications.
Resilience is key, you will have the ability to stay calm under pressure and work on your own initiative whilst maintaining personal and professional boundaries.
You will have the ability to work within policies, procedures, and regulations, including Safeguarding and Lone Working. You will need to undertake an Enhanced Disclosure and Barring Service check – paid for by us of course!
You will possess a full UK driving licence and have access to your own personal transport.
About us….
At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.
We have been making a positive intervention on single homelessness since 1972. We do this through the provision of supported housing for individuals leaving hospital, a project specifically for women with multiple disadvantages, enhanced housing management services and the provision of affordable shared housing for homeless people and people in housing need.
As an inclusive employer and a local charity, we aim to reflect the communities we serve in order to drive the right employee, resident and charity outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences.
We ask for a flexible approach to help us provide 24/7 support to our residents, this may include occasional evenings/weekends and covering out of hours on-call.
We can offer you an incredibly fulfilling role, the chance to be part of a fantastic team and make a real difference to the lives of our residents and the communities we serve.
To apply please email a covering letter outlining your suitability for the role and why you wish to apply, along with your up-to-date CV to: email@dashorg.co.uk
Responsible to: Service Manager
Responsible for: No Direct Reports
Hours of Work: 20 hrs per week on a rota which may include days, early, evenings and weekends.
Required to be on out of hours on-call rota to cover occasional evening and weekends.
Location: Durham
Salary and Benefits: £13,261.99 actual 20 hours + on-call supplement where
applicable (£23,208.49 full-time equivalent)
Closing date: Midday 01/05/2024
Interviews: w/c 06/04/2024
Start Date: 03/06/2024 (Enhanced DBS required)
About the role….
We have an exciting opportunity for you to join our team as a Housing & Support
Worker, where empowering individuals living in our supported accommodation will be at the heart of what you do.
Working across all our Supported Housing Services, you will be responsible for
providing excellent support to our service users with mid to high needs which may include mental and physical health issues, substance dependency and housing
related support needs.
You will be focussed on helping our residents to build on their strengths, overcome
problems and support them to move towards a more independent lifestyle. You’ll do
this through your care, respect, empathy, and commitment to creating and delivering
tailored, personalised support plans, and multi-agency working.
Maintaining a safe and secure environment is key, this may see you dealing with
emergency situations and so you will work within H&S procedures especially regarding Risk Assessment, Safeguarding, and Lone Working.
About you….
You will be passionate about providing tailored support according to residents’ individual needs, applying the principles of Strengths-Based and Trauma Informed Care.
You will have experience of support work or social care, and a knowledge and understanding of mental health issues and behaviours that challenge.
You will be an excellent communicator and advocate on behalf of our residents, working collaboratively with other agencies to gain best outcomes.
You will be proficient in the use of IT including CRMs, email and web-based applications.
Resilience is key, you will have the ability to stay calm under pressure and work on your own initiative whilst maintaining personal and professional boundaries.
You will have the ability to work within policies, procedures, and regulations, including Safeguarding and Lone Working. You will need to undertake an Enhanced Disclosure and Barring Service check – paid for by us of course!
You will possess a full UK driving licence and have access to your own personal transport.
About us….
At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.
We have been making a positive intervention on single homelessness since 1972. We do this through the provision of supported housing for individuals leaving hospital, a project specifically for women facing multiple complex needs, enhanced housing management services and the provision of affordable shared housing for homeless people and people in housing need.
As an inclusive employer and a local charity, we aim to reflect the communities we serve in order to drive the right employee, resident and charity outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences.
We ask for a flexible approach to help us provide 24/7 support to our residents, this may include occasional evenings/weekends and covering out of hours on-call.
We can offer you an incredibly fulfilling role, the chance to be part of a fantastic team and make a real difference to the lives of our residents and the communities we serve.
To apply please email a covering letter outlining your suitability for the role and why you wish to apply, along with your up to date CV to:
email@dashorg.co.uk
The following documents are available to view/download:
Responsible to: Service Manager
Responsible for: No Direct Reports
Hours of Work: 35 hrs per week on a rota which includes days, early evenings, occasional and weekends.
Required to be on out of hours on-call rota to cover occasional evening and weekends
Location: Durham
Salary and Benefits: £23,208 (+ £1,200-£1,440 On Call Supplement)
Closing date: Midday 03/06/2024
Interviews: 05/06/24 – 07/06/24
Start Date: On completion of pre-employment checks (Enhanced DBS required)
About the role….
We have an exciting opportunity for you to join our team as a Housing & Support Worker, where empowering individuals living in our supported accommodation will be at the heart of what you do.
Working across all DASH supported housing projects, but primarily within our Hospital Discharge Service, you will be responsible for providing excellent support to our residents with mid to high, multiple needs including mental and physical health issues, history of DV, substance dependency and housing related support needs
You will be focussed on helping our residents to build on their strengths, overcome problems and support them to move towards a more independent lifestyle. You’ll do this through your care, respect, empathy, and commitment to creating and delivering tailored, personalised support plans, and multi-agency working.
Maintaining a safe and secure environment is key, this may see you dealing with emergency situations and so you will work within H&S procedures especially regarding Risk Assessment, Safeguarding, and Lone Working.
About you….
You will be passionate about providing tailored support according to residents’ individual needs, applying the principles of Strengths-Based and Trauma Informed Care.
You will have experience of support work or social care, and a knowledge and understanding of mental health issues and behaviours that challenge.
You will be an excellent communicator and advocate on behalf of our residents, working collaboratively with other agencies to gain best outcomes.
You will be proficient in the use of IT including CRMs, email and web-based applications.
Resilience is key, you will have the ability to stay calm under pressure and work on your own initiative whilst maintaining personal and professional boundaries.
You will have the ability to work within policies, procedures, and regulations, including Safeguarding and Lone Working. You will need to undertake an Enhanced Disclosure and Barring Service check – paid for by us of course!
You will possess a full UK driving licence and have access to your own personal transport.
About us….
At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.
We have been making a positive intervention on single homelessness since 1972. We do this through the provision of supported housing for individuals leaving hospital, a project specifically for women facing multiple complex needs, enhanced housing management services and the provision of affordable shared housing for homeless people and people in housing need.
As an inclusive employer and a local charity, we aim to reflect the communities we serve in order to drive the right employee, resident and charity outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences.
We ask for a flexible approach to help us provide 24/7 support to our residents, this may include occasional evenings/weekends and covering out of hours on-call.
We can offer you an incredibly fulfilling role, the chance to be part of a fantastic team and make a real difference to the lives of our residents and the communities we serve.
To apply please email a covering letter outlining your suitability for the role and why you wish to apply, along with your up to date CV to:
email@dashorg.co.uk
The following documents are available to view/download:
Responsible to: Service Manager
Responsible for: No Direct Reports
Hours of Work: 35 hrs pw to cover weekday shifts, occasional evenings and weekends and be on the out of hours on-call rota.
Location: Durham
Salary and Benefits: £22,103 (+ on-call supplement)
Closing date: Midday 13/11/2023
Interviews: w/c 20/11/2023
Start Date: w/c 15/01/2024
About the role….
We have an exciting opportunity for you to join our team as a Housing & Support Worker, where empowering individuals living in our supported accommodation will be at the heart of what you do.
Working primarily within our Hospital Discharge Service, you will be responsible for providing excellent support to our service users with multiple needs which may include mental and physical health issues, substance misuse and housing related support needs.
You will be focussed on helping our residents to build on their strengths, overcome problems and support them to move towards a more independent lifestyle. You’ll do this through your care, respect, empathy, and commitment.
Maintaining a safe and secure environment is key, this may see you dealing with emergency situations and so you will work within H&S procedures especially regarding Risk Assessment, Safeguarding, and Lone Working.
About you….
You will be passionate about providing tailored support according to residents’ individual needs, applying the principles of Strengths-based and Trauma Informed Care.
You will have experience of support work or social care, and a knowledge and understanding of mental health issues and behaviours that challenge.
You will be an excellent communicator and advocate on behalf of our residents, working collaboratively with other agencies to gain best outcomes.
Resilience is key, you will have the ability to stay calm under pressure and work on your own initiative whilst maintaining personal and professional boundaries.
You will have the ability to work within policies, procedures, and regulations, including Safeguarding and Lone Working. As such, you will be willing to undertake an Enhanced Disclosure and Barring Service check – paid for by us of course!
About us….
At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.
We have been making a positive intervention on single homelessness since 1972. We do this through the provision of supported housing, a project specifically for vulnerable women facing multiple complex needs, enhanced housing management services and the provision of affordable shared housing for homeless people and people in housing need.
As an inclusive employer and a local charity, we aim to reflect the communities we serve in order to drive the right employee, resident and charity outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences.
We ask for a flexible approach to help us provide 24/7 support to our residents, this may include occasional evenings/weekends and covering out of hours on-call.
We can offer you an incredibly fulfilling role, the chance to be part of a fantastic team and make a real difference to the lives of our residents and the communities we serve.
To apply please send your current CV along with a covering letter explaining why you are applying, what interests you about the role and the project and what skills and experience you believe you have that would benefit DASH to email@dashorg.co.uk or ring 0191 3845073 if you have an questions.
The following documents are available to view/download:
| Responsible to: | Service Manager | |
| Responsible for: | No Direct Reports | |
| Hours of Work: | 35 hrs pw to cover weekday shifts, occasional evenings and weekends and be on the out of hours on-call rota. | |
| Location: | Durham | |
| Salary and Benefits: | £23,155 (+ on-call supplement) | |
Closing date: Midday 13/11/2023
Interviews: w/c 20/11/2023
Start Date: w/c 15/01/2024
About the role….
We have an exciting opportunity for you to join our team as a Senior Housing & Support Worker, where empowering individuals living in our supported accommodation will be at the heart of what you do.
Working primarily within our Hospital Discharge Service, you will be responsible for ensuring the provision of excellent support and enhanced housing management to our service users with multiple needs, which may include mental and physical health issues, substance misuse and housing related support needs. You will carry out Risk Assessments, Support Planning, Goal Setting and regular reviews.
You will work as part of a dedicated team of Housing and Support Workers and in the absence of the Service Manager, provide an element of team leadership to your peers.
Alongside the Service Manager, you will be responsible for processing referrals and completing assessments with potential residents. This will be done in conjunction with the hospital discharge teams at Durham’s NHS hospitals.
You will be focussed on helping our residents to build on their strengths, overcome problems and support them to move towards a more independent lifestyle. You’ll do this through your care, respect, empathy, and commitment.
Undertake Enhanced Housing Management responsibilities to DASH properties, ensuring void levels are kept to a minimum and premises are ready for occupation. This will include assisting in ensuring properties are in a good standard of cleanliness and repair.
Maintaining a safe and secure environment is key, this may see you dealing with emergency situations and so you will work within H&S procedures especially regarding Risk Assessment, Safeguarding, and Lone Working.
About you….
You will be passionate about providing tailored support according to residents’ individual needs, applying the principles of Strengths-based and Trauma Informed Care.
You will have experience of working in the supported housing sector or a minimum of 2 years support work in a social care setting. The individuals we support have a wide range of support needs, and so you will have experience of working with people with multiple needs.
You will have a good understanding of mental health issues, substance misuse and behaviours that challenge.
You will have excellent interpersonal, written, and verbal communication skills, and will be proficient in the use of IT including CRMs, email, and web-based applications.
You will have a flexible approach to work and be willing to cover occasional evenings/weekend working and be on the out of hours on-call rota (paid extra). Resilience is key, and you will have the ability to stay calm under pressure and work on your own initiative whilst maintaining personal and professional boundaries.
You will be committed to your own personal and professional development and be willing to undertake training and development relevant to the position.
You will have the ability to work within policies, procedures, and regulations, including Safeguarding and Lone Working. You will need to undertake an Enhanced Disclosure and Barring Service check – paid for by us of course!
You will possess a full UK driving licence and have access to your own personal transport.
About us….
At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.
We have been making a positive intervention on single homelessness since 1972. We do this through the provision of supported housing, a project specifically for vulnerable women facing multiple complex needs, enhanced housing management services and the provision of affordable shared housing for homeless people and people in housing need.
As an inclusive employer and a local charity, we aim to reflect the communities we serve in order to drive the right employee, resident and charity outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences.
We ask for a flexible approach to help us provide 24/7 support to our residents, this may include occasional evenings/weekends and covering out of hours oncall.
We can offer you an incredibly fulfilling role, the chance to be part of a fantastic team and make a real difference to the lives of our residents and the communities we serve.
To apply please send your current CV along with a covering letter explaining why you are applying, what interests you about the role and the project and what skills and experience you believe you have that would benefit DASH to email@dashorg.co.uk or ring 0191 3845073 if you have an questions.
The following documents are available to view/download:
SHSW – HDS Person specification
See our Work for us page for further information.
Salary: £19,978 pa
Closing date: Noon 5th April 2023
About us….
At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.
We have been making positive interventions on single homelessness since 1972, part of what we do is through a project specifically for vulnerable women facing multiple complex needs.
About the role….
If you would like to make a real difference we have an opening for a Concierge Worker to join our team.
Each shift is different in this role, you’ll maintain a safe and supportive environment keeping the residents, in this case within our project for vulnerable women, at the very heart of what you do.
As a Concierge Worker you’ll be providing access to emergency/ supported accommodation for residents by providing a concierge function, including monitoring CCTV, attending and logging incidents as required and ensuring the communal areas are clean, tidy and ready to use.
Maintaining a safe and secure environment is key, this may even see you dealing with emergency situations.
You will have the opportunity to work as part of a team helping our residents to build on their strengths, overcome problems and support them to move towards a more independent lifestyle. You’ll do this through your respect, empathy and commitment.
About you….
As a natural communicator with excellent interpersonal skills, you will have a practical and non-judgemental approach.
Resilience is key, you will thrive under pressure and making your own decisions on the best course of action whilst enjoying the variation of working with a challenging client group.
You will have the ability to work within policies, procedures and regulations, any knowledge of working with those with complex needs would be an advantage.
We ask for a flexible approach to help us provide 24/7 support to our residents, you can expect shifts on a rota basis, primarily nightshift and weekend patterns with occasional weekday working.
In return we can offer you an incredibly fulfilling role and the chance to be part of a fantastic team with support on hand to help you develop.
An enhanced Disclosure and Barring Service Check will be required.
To apply please send your current CV along with a covering letter explaining why you are applying, what interests you about the role and the programme and what skills and experience you believe you have that would benefit DASH to: email@dashorg.co.uk or ring 0191 3845073 if you have any questions.
Salary: £18,162 per annum
Hours: 35 hours per week, some flexibility required
Closing date: 9am Monday 19/09/22
Interview date: 23/09/22
About us….
At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.
We have been making a positive intervention on single homelessness since 1972, part of what we do is through a project specifically for vulnerable women facing multiple complex needs.
About the role….
We have an opening for a Support Work Assistant to join our team and make a real difference to the lives of our residents.
Each day is different in this role, you’ll maintain a safe and supportive environment keeping the residents, in this case within our project for vulnerable women, at the very heart of what you do.
As a Support Work Assistant you will be expected to work as part of a team providing access to supported accommodation for a female client group with complex needs. The role is to support the client group with aspects of a negotiated support plan including practical tasks and meaningful activities. The premises is staffed 24/7 and the Support Work Assistant’s role is to provide support on a shift rota basis which may include evenings and weekends.
Maintaining a safe and secure environment is key, this may even see you dealing with emergency situations.
You will have the opportunity to work closely with our women, really helping them to build on their strengths, overcome problems and barriers and support them to move towards a more independent lifestyle. You’ll do this through your care, respect, empathy and commitment.
About you….
As a natural communicator with excellent interpersonal skills, you will have a practical and non-judgemental approach.
Resilience is key, you will thrive under pressure and enjoy the variation of working with a challenging client group.
You will have the ability to work within policies, procedures and regulations, and any knowledge of the benefits system would be an advantage but not a deal breaker.
We ask for a flexible approach to help us provide 24/7 support to our residents, you can expect shifts on a rota basis, this may include occasional weekend or nightshift patterns.
In return we can offer you an incredibly fulfilling role and the chance to be part of a fantastic team with support on hand to help you thrive and develop.
To apply please send your current CV along with a covering letter explaining why you are applying, what interests you about the role and the project and what skills and experience you believe you have that would benefit DASH to email@dashorg.co.uk or ring 0191 3845073 if you have an questions.
Salary: £20,094 per annum
Hours: 35 hours per week, some flexibility may be required.
Closing date: 9am Monday 26/09/22
Interview date: 30/09/22
About us….
At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.
We have been making a positive intervention on single homelessness since 1972.
About the role….
If you would like to make a real difference, we have an opening for a Housing and Support Worker to join our team.
Each day is different in this role, you’ll maintain a safe and supportive environment, keeping the residents at the very heart of what you do.
As a Housing and Support Worker you’ll undertake a variety of supportive and enhanced housing management duties from logging new referrals on to our database and interviewing potential residents to being the initial point of contact, agreeing support plans, supporting with benefits claims and ensuring the accommodation is clean and ready for occupation.
Maintaining a safe and secure environment is key, this may even see you dealing with emergency situations.
You will have the opportunity to work closely with our residents, really helping them to build on their strengths, overcome problems and support them to move towards a more independent lifestyle. You’ll do this through your respect, empathy, and commitment.
About you….
As a natural communicator with excellent interpersonal skills, you will have a practical and non-judgemental approach.
Resilience is key, you will thrive under pressure and enjoy the variation of working with a challenging client group.
You will have the ability to work within policies, procedures and regulations, any knowledge of homelessness/housing and the benefits system would be an advantage.
In return we can offer you an incredibly fulfilling role and the chance to be part of a fantastic team with support and training to help you develop your skills.
To apply please send your current CV along with a covering letter explaining why you are applying, what interests you about the role and the project and what skills and experience you believe you have that would benefit DASH to email@dashorg.co.uk or ring 0191 3845073 if you have any question
Salary: £33,495 per annum
Hours: 35 hours per week, some flexibility may be required.
Closing date: Noon Monday 12/12/22
About us….
At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.
We have been making a positive intervention on single homelessness since 1972.
About the role….
We have a rare opening for a Supported Housing Manager to join our team and make a real difference to the lives of our residents.
This is a key role for the charity and each day is different. You will lead a team of committed employees to provide support to our service users, residing in our supported accommodation and in their own tenancies. Your team will include Housing and Support Workers and employees within our Vulnerable Women’s Project including Complex Needs, Support, Concierge and Accommodation Workers.
As Supported Housing Manager, you will ensure effective housing management across all projects, including our Vulnerable Women’s Project. You will be focussed on driving improvements to our service and keeping our residents at the very heart of what you do, helping them to build on their strengths, overcome problems and support them to move towards a more independent lifestyle. You’ll do this through your care, respect, empathy and commitment and fostering these values within your team.
You will promote DASH strategically through attending external meetings, conferences and training events relating to current and anticipated homelessness issues and trends. You will be required to attend Trustee meeting and sub-committee meetings as appropriate and develop strong relationships with partner organisations and relevant agencies.
Maintaining a safe and secure environment is key, this may see you dealing with emergency situations and deputising for the DASH Director in their absence.
About you….
As a natural communicator with excellent interpersonal skills, you will have a practical and non-judgemental approach.
You will have the ability to motivate, inspire and continue to build our committed, skilled and supportive team.
Resilience is key, you will thrive under pressure and enjoy the variation of working with challenging client groups.
You will have the ability to work within policies, procedures and regulations, whilst identifying areas for improvement.
About us….
At DASH we believe that everyone, regardless of circumstances, should have a fundamental right to a place of shelter, and help to rebuild their life.
We have been making a positive intervention on single homelessness since 1972. We do this through the provision of supported housing, a project specifically for vulnerable women facing multiple complex needs, enhanced housing management services and the provision of affordable shared housing for homeless people and people in housing need.
Job Description – Supported Housing Manager Job Description (16.6KB)
As an inclusive employer and a local charity, we aim to reflect the communities we serve in order to drive the right employee, resident and charity outcomes. We encourage applications from candidates from a variety of backgrounds and life experiences.
We ask for a flexible approach to help us provide 24/7 support to our residents, this may include occasional weekend or nightshift patterns, however, should you wish to discuss flexible working arrangements for this role then please get in touch.
We can offer you an incredibly fulfilling role, the chance to be part of a fantastic team and make a real difference to the lives of our residents and the communities we serve.
To apply please send your current CV along with a covering letter explaining why you are applying, what interests you about the role and the project and what skills and experience you believe you have that would benefit DASH to email@dashorg.co.uk or ring 0191 3845073 if you have any question
